Incidents and maintenance reported on status page for Plate https://status.platecms.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b823d9fc6b765403be76569d607a4ce7.png https://status.platecms.com/ en https://status.platecms.com/maintenance/1079011 Thu, 01 Oct 2026 20:15:24 -0000 https://status.platecms.com/incident/1079011#fdaf6a71fab0e667f6319763425511cfafdb4415c5e6e2b9243efe8b1349c38d Maintenance Tonight's maintenance is done, with no downtime. https://status.platecms.com/maintenance/1079011 Thu, 01 Oct 2026 20:15:24 -0000 https://status.platecms.com/incident/1079011#f9c25e100972cad0390276831f6d108ace0f3e357eccc98770440a43bc769313 Maintenance Maintenance completed https://status.platecms.com/maintenance/1079011 Thu, 01 Oct 2026 07:18:17 -0000 https://status.platecms.com/incident/1079011#5689f0c66d70e69330b6ab3050e3e259c7fe5923d22203f889f6310dd6a8ea2c Maintenance We're performing scheduled maintenance to improve image loading speed. During this time, images may not load for a few minutes. All other functionality will remain available. Once completed, images will load noticeably faster across the platform. Thank you for your patience. https://status.platecms.com/maintenance/1078585 Wed, 30 Sep 2026 21:00:00 -0000 https://status.platecms.com/incident/1078585#1f3f96705711d842a53e0aa078e416807688eebd5aadb7d11538b81a9a268a25 Maintenance Maintenance completed https://status.platecms.com/maintenance/1078585 Wed, 30 Sep 2026 21:00:00 -0000 https://status.platecms.com/incident/1078585#954c9c574c27a5784cf72c0d55fe7de8205818970d97d54aae0bbd747ff8c7e6 Maintenance Maintenance ended. There was no downtime. https://status.platecms.com/maintenance/1078585 Wed, 30 Sep 2026 19:40:17 -0000 https://status.platecms.com/incident/1078585#3012f0fc9dff50b24476b8c056aee344abfbb9b41be888e5e1ee4aaad0b54e82 Maintenance Scheduled maintenance is being performed on our database, a minute or 2 of downtime is expected. https://status.platecms.com/incident/1068046 Fri, 18 Sep 2026 10:09:00 -0000 https://status.platecms.com/incident/1068046#d0e174cbe4db54f23e03317e987a3b1c94126a02bda3ed272262d8bb6ac668f3 Incident The issue affecting Plate Multisite has been resolved. The outage was caused by a storage-layer problem on our infrastructure provider's side, which affected Redis and other dependent services. The provider restored the storage layer, and the platform is fully operational again. We recently migrated to a Dutch cloud environment, and we are in active discussions with our provider to identify preventive measures so an incident like this does not recur. We apologize for the disruption. https://status.platecms.com/incident/1068046 Fri, 18 Sep 2026 09:48:00 -0000 https://status.platecms.com/incident/1068046#76a1d708b10b186456c9ac9c18bf0b97f2998f1c469634fa30544940c06abc79 Incident We are still analyzing the issue and finding a solution. Thank you for your patience. https://status.platecms.com/incident/1068046 Fri, 18 Sep 2026 09:22:00 -0000 https://status.platecms.com/incident/1068046#88ff4303d9e06055268a99a88cc955f088bc1414ca95866f9838d99c76f17dbf Incident We have identified the root cause and are analyzing a solution. https://status.platecms.com/incident/1068046 Fri, 18 Sep 2026 09:15:00 -0000 https://status.platecms.com/incident/1068046#c16bb75db8b1d2da737d1a415445c9d3adf3c9fc829571cb175d7715ec17cafa Incident We are currently experiencing downtime. Our team is actively investigating the issue and working to restore service as quickly as possible. We apologize for the inconvenience this may be causing and will share another update as soon as we have more information. Thank you for your patience. https://status.platecms.com/incident/1065500 Wed, 16 Sep 2026 11:09:00 -0000 https://status.platecms.com/incident/1065500#cf2619bb4a541c19acf1f4a6f3b6438434a5581a2009391fb3d2cd381e84224c Incident This incident has been resolved. Plate Multisite is fully operational and performing normally again. We apologize for any inconvenience this may have caused. Thank you for your patience. https://status.platecms.com/incident/1065500 Wed, 16 Sep 2026 11:05:00 -0000 https://status.platecms.com/incident/1065500#adb08ae184437cd6af408681a0e7172c093a6a6b5c969312eabf7a19495d1d6e Incident We are currently experiencing degraded performance affecting Plate Multisite. Our team has identified unusual traffic patterns and is actively investigating and mitigating the issue. Users may experience slow response times. We will post updates here as we have more information. https://status.platecms.com/incident/1062956 Mon, 14 Sep 2026 11:47:00 -0000 https://status.platecms.com/incident/1062956#f1fe432d8f8cfbcc65f7131e56aa5b0a4ce9db7613837ccd4018714845962c70 Incident The brief downtime was caused by a planned database configuration change: our hosting partner, InfoSupport, increased the shared buffer size on the Multisite Prod 1 cluster from 2GB to 4GB, which required a database reboot. The application was unavailable for approximately 2 minutes during this reboot. Service has now been fully restored. https://status.platecms.com/incident/1051114 Fri, 04 Sep 2026 20:29:00 -0000 https://status.platecms.com/incident/1051114#61a5b38e262aca9be3aaf468f8800de4685eeaddd579fc26ba340fc2969f3645 Incident Our sites are available again. We're currently verifying and monitoring the situation to ensure everything remains stable. Thank you for your patience during the downtime, we'll continue to keep an eye on things and will update you if anything changes. https://status.platecms.com/incident/1051114 Fri, 04 Sep 2026 19:24:00 -0000 https://status.platecms.com/incident/1051114#a9d5e4420cec6e9edfaef4a3e112c50df0f8976e0fe371473d76ff7ee0278bba Incident Their engineer is currently looking into it, and we're hopeful they'll be able to resolve it quickly. https://status.platecms.com/incident/1051114 Fri, 04 Sep 2026 18:44:00 -0000 https://status.platecms.com/incident/1051114#8adeafa9b75d6263e7aef9ac20be2cf4a5a4ff4e83f17b7ab51e4ec93de29780 Incident We are currently experiencing downtime. The issue lies with our hosting provider, and we are in contact with them now. We're hopeful they'll be able to resolve it quickly. We'll keep you updated as soon as we have more information. We apologize for the inconvenience. https://status.platecms.com/incident/1037247 Mon, 31 Aug 2026 08:48:00 -0000 https://status.platecms.com/incident/1037247#6bccdef5a355d98feef12677e3e7f2a9fa8682203ac18510c8c8ccc1ff24e086 Incident The fix has been deployed and it appears to have resolved the issue with spam submissions bypassing our filtering. We're continuing to monitor the situation closely to confirm the issue doesn't reoccur. We'll post a final update once we're confident this is fully resolved. https://status.platecms.com/incident/1037247 Mon, 31 Aug 2026 08:07:00 -0000 https://status.platecms.com/incident/1037247#41cf5063dda4f4851a2cfd5e6d363455cef26786ea4451170f03b7d8daadd7b0 Incident Customers are still experiencing spam emails in their inbox as a result of form submissions not being properly filtered. This remains a high priority for us. We believe we've identified a fix for the issue and are currently validating it before rolling it out. We'll post another update once it's confirmed and deployed. https://status.platecms.com/incident/1037247 Fri, 28 Aug 2026 07:52:00 -0000 https://status.platecms.com/incident/1037247#48fd3c0af55e69899fa40de4906789bd7aee98e5ffe0647697cf861fdf99ee3d Incident We're aware that some customers are currently receiving an increased volume of spam submissions through their Plate forms. Our investigation indicates that reCAPTCHA is not filtering these submissions as expected in all cases. We're actively investigating the cause and working on a fix. This page will be updated as soon as we have more information. https://status.platecms.com/incident/940282 Thu, 02 Jul 2026 06:41:00 -0000 https://status.platecms.com/incident/940282#5917218093a0fc1ee0683421d2d7dacc4f958999dbbc9ebe9020755b23da6867 Incident The performance issue affecting the CMS has been resolved, and the system is currently running stably. We are continuing to actively monitor the situation to ensure everything remains stable. Thank you for your patience. https://status.platecms.com/incident/940282 Wed, 01 Jul 2026 07:23:00 -0000 https://status.platecms.com/incident/940282#b6aa7796ed00645bc955bb52957e71c00033ef14594b9ff26fe0b4b27a7af88a Incident We are currently aware that some customers are experiencing slower than usual response times in the CMS. Our team has identified the issue and is actively working on a resolution. We'll share another update as soon as we have more information. Thank you for your patience. https://status.platecms.com/incident/920110 Wed, 10 Jun 2026 20:00:00 -0000 https://status.platecms.com/incident/920110#861d754e1ca8584b62da4123c76ffc3fb296d505c09c9c629417e29e87ab57d9 Incident We have successfully migrated your data to the Dutch cloud. Everything is up and running, and you can now edit your website in Plate again. Is something not working as expected? Please let us know via support.platecms.com and we'll help you right away. https://status.platecms.com/incident/920110 Wed, 10 Jun 2026 17:26:00 -0000 https://status.platecms.com/incident/920110#c6ecc5ec39ab1d6e3ddc806e37138da2e1842e154208620dad719f0db95de8da Incident We are currently migrating your data to the Dutch cloud. Your website(s) will remain live and accessible to visitors. However, editing in Plate is temporarily disabled. Tip: Open your site in an incognito or private window to see the live version without being logged in. https://status.platecms.com/incident/805593 Fri, 16 Jan 2026 08:25:00 -0000 https://status.platecms.com/incident/805593#8b0d88d44b386a8cda606b5d0bd178dd874263a8b1ff8fd0edabf5cf7f844b72 Incident The issue has been resolved and all Plate services are fully operational again. We will continue to monitor the platform closely to ensure stability. Thank you for your patience. https://status.platecms.com/incident/805593 Fri, 16 Jan 2026 08:18:00 -0000 https://status.platecms.com/incident/805593#e851dc7be2ccafef3c1b7aeb94f406b633357764fa0281ce464f44948c2511eb Incident We are currently experiencing some downtime on the Plate Multisite platform. Our team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information becomes available. https://status.platecms.com/incident/603801 Mon, 16 Jun 2025 11:28:00 -0000 https://status.platecms.com/incident/603801#2daf86a10e824c58acc66e43b51e61f976765c688d4d89614bba745912664b64 Incident We’ve taken targeted action based on our investigation. It appears that one specific site was the focus of the attack. To prevent further impact on other websites, we’ve temporarily taken this site offline. All other services are now operating as expected. We continue to monitor the situation closely and are taking additional steps to prevent future incidents. Thank you for your understanding. https://status.platecms.com/incident/603801 Mon, 16 Jun 2025 09:31:00 -0000 https://status.platecms.com/incident/603801#f503c83fd64a40001075ec6c7bed78f2f178cb9830d8e255913cdfab9f01cca3 Incident We are currently experiencing a service disruption due to a targeted attack on our platform. As a result, some services are temporarily unavailable. Our team responded immediately and is working hard to resolve the issue. We’ll keep you updated on progress through this page. Our apologies for the inconvenience, and thank you for your patience. https://status.platecms.com/incident/498661 Mon, 20 Jan 2025 09:43:00 -0000 https://status.platecms.com/incident/498661#6e3c30a6794ad00a222777af0f9651e4920993fcf204feeecab869969351a38d Incident A failed deployment caused short downtime for all root endpoints (home pages) of sites on the Plate Multisite. https://status.platecms.com/incident/446755 Fri, 18 Oct 2024 10:32:00 -0000 https://status.platecms.com/incident/446755#22354419b4793de8df09e23f620cf9356a5b5380733e115e18be69b7925d29be Incident The issue is solved. You can reach your dashboard again. https://status.platecms.com/incident/442838 Fri, 11 Oct 2024 07:56:00 -0000 https://status.platecms.com/incident/442838#c9359cfea68effe67f69fb752fe5d32e3f3df5c95bec4f4f07f2997ae088d8b0 Incident We have removed a specific blocking rule and it seems that this is a solution. https://status.platecms.com/incident/442838 Fri, 11 Oct 2024 07:00:00 -0000 https://status.platecms.com/incident/442838#11e877a1c0ae79e5547cd5fd87e21d3fbb55908fa4af9893a67d454c8d77576b Incident Currently, certain IP addresses are being blocked by our firewall. We are investigating the problem. https://status.platecms.com/incident/442546 Thu, 10 Oct 2024 18:43:00 -0000 https://status.platecms.com/incident/442546#ce2200d9e11ca9993b2a0632075885bbacb4408d2c06aa5d37382dbc705f4b27 Incident A workaround has now been implemented and we are working on a definitive fix. https://status.platecms.com/incident/442546 Thu, 10 Oct 2024 14:30:00 -0000 https://status.platecms.com/incident/442546#6c067003a83411ad5177d7b2fa8fe0c14100119d9171f1e1d5a4ce9e2431c26a Incident Due to an update in our active firewall users connecting to websites using an IPv6 address may have received HTTP 403 responses. https://status.platecms.com/incident/393113 Wed, 03 Jul 2024 14:30:00 -0000 https://status.platecms.com/incident/393113#bc5568a11fb96fe2be7dff24639623434d1e0c02a83f69e98706053f2782a075 Incident The problem was found and resolved. Due to a misconfiguration the prerender framework caused a delay in processing requests. https://status.platecms.com/incident/393089 Wed, 03 Jul 2024 13:48:00 -0000 https://status.platecms.com/incident/393089#a69dce6ad11de676dcb19110b25ebeda97b3faf0147deb7003cbf94b78b3fbb3 Incident We observe a decreased reachability for sites on Plate. We are investigating the cause, our apologies for any inconvenience. https://status.platecms.com/incident/385938 Tue, 18 Jun 2024 11:27:00 -0000 https://status.platecms.com/incident/385938#9143fe86cd5c6d7e9eed3971c5f22ab5565b5a53231c6a2d500f156e0631a47e Incident We encountered an issue while redeploying our servers, but it's now resolved. Our servers are back to normal operation. We apologize for the inconvenience and thank you for your patience! https://status.platecms.com/incident/385938 Tue, 18 Jun 2024 11:21:00 -0000 https://status.platecms.com/incident/385938#1fe6fad88382f41969a3895c5d9cfc4b15c3970994432ade5f1ce97ee6fafb55 Incident We're currently experiencing slower than usual server performance. Our team is actively investigating the issue and working to restore full speed as soon as possible. Thank you for your patience and understanding! https://status.platecms.com/incident/385910 Tue, 18 Jun 2024 10:16:00 -0000 https://status.platecms.com/incident/385910#25a25b8fe30d33d086e1249b04df31f71209ea6ce841b2c16f366a37a6012cbd Incident We are back again. Sorry again for the delay! https://status.platecms.com/incident/385910 Tue, 18 Jun 2024 10:11:00 -0000 https://status.platecms.com/incident/385910#011661151899fbbc616d16b38a2a81e3ef1673f9bf1af034e287932ebdfc41f9 Incident We are currently experiencing delays on our servers. Apologies for the inconvenience and we are currently trying to scale up. https://status.platecms.com/incident/338141 Fri, 08 Mar 2024 16:29:00 -0000 https://status.platecms.com/incident/338141#e9701b3b7f33486f358ca5c3ac95447710e57b2607487927cd6e79ed67667fb0 Incident We've come up with a quick fix. All assets are served again. We'll do some further fixes next week. https://status.platecms.com/incident/338141 Fri, 08 Mar 2024 16:02:00 -0000 https://status.platecms.com/incident/338141#f29445a5df0a79eb79d0a91974480eeb45c6795131d2814112d975f96db1522c Incident We're aware of issues with serving assets. Our team is actively investigating. Updates to follow. https://status.platecms.com/incident/326173 Tue, 13 Feb 2024 11:20:00 -0000 https://status.platecms.com/incident/326173#72bbb5ea396f812a57e85599317abd270cdff9882c7b6870051bbc5245f0bd87 Incident The delay is over! We are still investigating what could have caused this. We see a high CPU usage of the database, but not a lot of requests of any kind. https://status.platecms.com/incident/326173 Tue, 13 Feb 2024 11:01:00 -0000 https://status.platecms.com/incident/326173#57ec06ede3355a0778f24a3eb28a378c324923ffa53f965849e4c669149f20b9 Incident We are currently experiencing some delay on our servers. We are watching it with attention. https://status.platecms.com/incident/253332 Thu, 31 Aug 2023 13:49:00 -0000 https://status.platecms.com/incident/253332#feb0bfcbfc82e4c76fb3afbec5788d77abb9196ba2a0dd8f1c06227296079362 Incident The provider has resolved the incident. We are backup again. https://status.platecms.com/incident/253332 Thu, 31 Aug 2023 13:00:00 -0000 https://status.platecms.com/incident/253332#89108d12cbd9a5b100324e164887e3478fa1c5dc238f61500a7948eef85041d2 Incident The DNS server for the domain handboek.app is unresponsive. We're currently reaching out to the provider for assistance. https://status.platecms.com/incident/231969 Wed, 12 Jul 2023 10:26:00 -0000 https://status.platecms.com/incident/231969#f6a8fe0b92c6d79f9bc68e2372e9d6eff01734ffe6e5de73b9a1b30fd475cf44 Incident The fix has been deployed. This incident is closed https://status.platecms.com/incident/231969 Wed, 12 Jul 2023 10:16:00 -0000 https://status.platecms.com/incident/231969#c18f6dafd230bb5926420120d2f1f3c97bfe94b297acb040e22a93a9eb758fd5 Incident We identified the issue and are currently working on a fix. This should not be taking long https://status.platecms.com/incident/231969 Wed, 12 Jul 2023 10:12:00 -0000 https://status.platecms.com/incident/231969#aa92b04f9997f7104e489626812a0e35cdbe6eb29c1d208a49534320a48d8e8d Incident Due to an issue are some sites not available. We are working on it https://status.platecms.com/incident/226271 Thu, 29 Jun 2023 15:33:00 -0000 https://status.platecms.com/incident/226271#e039f0fb3cf52cc3ff718f96ec885da63d21125e218cfafcc71e28ab9deeb02a Incident We have just been dealing with unnecessary tasks that put a heavy load on our servers. To resolve this, we have put down a blockade so that the servers can do their work again. No websites have been infected as a result. https://status.platecms.com/incident/226271 Thu, 29 Jun 2023 15:02:00 -0000 https://status.platecms.com/incident/226271#c7d42c0cca1480d0158ba5d112f2f3f44c67a9fbe1efd427a79bf5767ee64848 Incident We notice degraded performance on our platform. We are aware of this and investigating this incident. https://status.platecms.com/incident/217133 Wed, 07 Jun 2023 08:20:00 -0000 https://status.platecms.com/incident/217133#6a242d778b9f3581e7a02066203e6e1e00f314dee58111e2e6bcaab5a8dc3c34 Incident The problems with deployment are resolved. This status update has been closed https://status.platecms.com/incident/217133 Wed, 07 Jun 2023 08:17:00 -0000 https://status.platecms.com/incident/217133#ce488a8c14d04ef658e52abd3c81635d6d444a54eb9f935c7e0f65e036d88c20 Incident We have fixed the issue on prod2. We are pushing the same fix to yore https://status.platecms.com/incident/217133 Wed, 07 Jun 2023 08:15:00 -0000 https://status.platecms.com/incident/217133#ff9b0c349e85d579aed6685607407c654d75c59f5405ae3751b5bcf7523ac7bb Incident We observe errors on the prod2 and yore clusters and are deploying the fix https://status.platecms.com/incident/209178 Thu, 18 May 2023 19:00:00 -0000 https://status.platecms.com/incident/209178#dff50e1455430f26e9417fefa2b683030c9fe560141d1344d00ba0c6e028db2c Incident All services are stable again https://status.platecms.com/incident/209178 Thu, 18 May 2023 18:42:00 -0000 https://status.platecms.com/incident/209178#7878ac0f7ea18c68d299a68ad7165381664be8b09993f142042075e59f608aa3 Incident We have identified the cause of degraded performance and are currently monitoring the performance improving again. https://status.platecms.com/incident/209178 Thu, 18 May 2023 18:32:00 -0000 https://status.platecms.com/incident/209178#16ed8a212e947ee2eac850358d551e8695080b6f12a9b3f3dcc9f663dd3c0f5a Incident We notice degraded performance on our platform. We are aware of this and investigating this incident. https://status.platecms.com/incident/199734 Mon, 24 Apr 2023 09:35:00 -0000 https://status.platecms.com/incident/199734#47a017fbc8af160498d20669fd15f35ce54ba0b74fbab541bff4fa042acee132 Incident The issue has been fixed and deployed. Thank you for your patience. https://status.platecms.com/incident/199734 Mon, 24 Apr 2023 09:31:00 -0000 https://status.platecms.com/incident/199734#6887fb8c95172dd73322a03f07831a16204524236d23ec5d5631d5f77c2ada6b Incident Fix is deploying on our servers. https://status.platecms.com/incident/199734 Mon, 24 Apr 2023 09:22:00 -0000 https://status.platecms.com/incident/199734#9924df248cac4733598b54974722efd9d070d87e664a95789bb8d6144546b20e Incident The problem is identified, fix is being implemented. https://status.platecms.com/incident/199734 Mon, 24 Apr 2023 08:59:00 -0000 https://status.platecms.com/incident/199734#03800c4ed6fc08012995f2396b18bdba1452e1134c9d30503aedcbce4bdf3d61 Incident Some sites are experiencing minor abnormalities with partially missing font sheets. https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 21:00:00 -0000 https://status.platecms.com/incident/187391#d24a89e4e4a586f1161c47af30917abb1e6fc78945ab500b4496d1cdda593e78 Incident Most of the issues are resolved. Some issues are client specific. We will inform these clients personal. Otherwise we will create a new status update page. Thanks all for your patience! https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 15:25:00 -0000 https://status.platecms.com/incident/187391#18955d9f3d14875a38d1e3c752ab7e16f2fa26b3db2b7b1c0bc6417e77cfcaca Incident We received messages that people could not be invited to Plate. They got an 500 error page. This has been fixed. https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 12:53:00 -0000 https://status.platecms.com/incident/187391#fd193c995099b6114e17a305c581b10ef931080c554692a43b3b246cfc313a4b Incident We've had some developers reporting that they could not sort content types in the dashboard of Plate. That gave a 500 error message. This has been fixed for all servers. https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 12:14:00 -0000 https://status.platecms.com/incident/187391#15b5a96e401d0f545b93e3bf8c4d8ab200ff133f59392dbfea7c5f79ddedc43a Incident The portal functions have also been fixed on server 2 and 3. https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 11:54:00 -0000 https://status.platecms.com/incident/187391#40080943d8d1190d5acd08a159d6c9d5523c20985754d1227a7534babe95e84b Incident We received various messages about CSS bugs. We are aware of this issues and trying to come up with a solution. https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 11:44:00 -0000 https://status.platecms.com/incident/187391#c5779f4b11d2501ef638cc489ab6372d7e0dba7687062bdf25d2170c5b3eb29c Incident We got some messages that people could not login in to the portal functions on their websites. This has been fixed for Server 1. We are currently pushing the same solution to the other servers. https://status.platecms.com/incident/187391 Tue, 21 Mar 2023 09:25:00 -0000 https://status.platecms.com/incident/187391#97448d2caab181a562c8c513edbc1faab1ad4e9fcb7f47ce16f8355c49ae025e Incident Some sites are experiencing minor abnormalities such as partially missing styling or malfunctioning portal functionality. Please contact support@getplate.com if you experience any issue. https://status.platecms.com/maintenance/187008 Mon, 20 Mar 2023 12:24:27 -0000 https://status.platecms.com/incident/187008#40442ac623190c234585e03a162fd7ee7a29fe36ab4a3a7bb37d7c2d327f736c Maintenance We will be updating the frameworks and dependencies to the latest major versions. Little to no downtime (max. 5 minutes) is expected within the maintenance window.